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General Information:
Fine jewellery must be handled with care. Temelli Jewellery offers complimentary monthly in-store jewellery cleaning and checking of all products purchased in store. All jewellery and watches should be handled with care and not worn in strenuous situations that may cause damage. Temelli Jewellery recommends annual polishing/maintenance of jewellery and our knowledgeable staff can provide advice for all types of jewellery care. Jewellery polishing cloths and cleaning solutions can be purchased in store for in home cleaning. Seek advice from a Temelli Jewellery consultant before attempting to clean or repair jewellery.
Metals/Settings:
Basic precautions need to be taken with fine jewellery. Avoid contact with hard or abrasive surfaces as this can cause damage to stones or settings. Hollow, dainty jewellery or pave set pieces are not suitable for everyday wear. Claws, settings, pendant bails, clasps and bracelet/necklace links need regular professional maintenance over time to ensure they haven’t worn significantly or been damaged.
Diamonds & Gemstones:
Diamonds are brittle and can damage if exposed to significant force. Coloured gemstones are natural. Many gemstones undergo a common heat treatment however any item that is a lab created stone or has undergone a treatment that is not accepted worldwide will be disclosed at the time of purchase. Gemstones are softer than diamonds and can be easily scratched or abraded therefore should be treated with care and cleaned professionally by Temelli Jewellery.
Pearls and Watches:
Pearls should not be worn in water, and can be restrung and cleaned by Temelli Jewellery. Pearls may need to be restrung annually depending on wear. Watches need battery replacements and Temelli Jewellery guarantees batteries for a 6-month period. Watches need servicing every few years and Temelli Jewellery has qualified watchmakers to assist in servicing and repairs. Watches should not be worn in water; only certain watches are suitable for swimming and diving. Watch bands and pins can be replaced if worn or damaged.
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